Legal Notice under the Specified Commercial Transaction Act

As required by Article 11 of the Act on Specified Commercial Transactions, the following information is provided.

Seller

Frankfurt Hayashi

Representative or Responsible Manager

Frankfurt Hayashi

Location

Will be disclosed without delay upon request.

Phone Number

Will be disclosed without delay upon request.

Email Address

gkgotm310@gmail.com

Website URL

http://frankfurthayashi.com/

Sales Price

Price displayed on each product page (tax included)

Additional Fees

Shipping

Within Japan: Free

Payment Fees

Credit card payment: Free

Payment Method

Credit card (Visa, Mastercard, American Express, JCB)

Payment Timing

Payment is processed when the order is confirmed.

Delivery Time

Unless otherwise noted, orders are shipped within 5-7 business days after confirmation. See our User Guide for details.

Validity Period for Orders

Valid while stock lasts. If out of stock, we will contact you promptly.

Returns and Exchanges

When returns/exchanges are possible

Conditions for returns/exchanges

When returns/exchanges are not accepted

Procedure for Returns/Exchanges

  1. Contact us by email (subject: Return/Exchange Request)
  2. Include the reason for return, order number, and product name
  3. We will inform you of the return method

Cancellations

Before order confirmation

You may cancel freely on the cart screen

After order confirmation

Cancellations are not accepted

Defects by Seller

If the product is defective, we will replace or refund it free of charge.

Handling of Personal Information

Your personal information will only be used for:

See our Privacy Policy for details.

Terms of Service

Please see our Terms of Service for using this service.

Other